AMEX/DSNB: What Is It & How Can You Remove It From Your Credit Report?

Last Updated: Mar 15, 2023

  • AMEX/DSNB is likely a hard inquiry on your credit report
  • If you don’t recognize this inquiry, it could be a result of identity theft
  • Call us today for your FREE consultation (+ find out how you can get it removed)


AMEX/DSNB is what’s known as a hard inquiry. Hard inquiries occur when a lender pulls your credit report when applying for a loan.

Under What Circumstances Can AMEX/DSNB (+ Other Similar Inquiries) Be Removed?

Generally you can remove inquiries from your report if any of the following has happened:

  1. It was created without your permission
  2. It was created without your knowledge
  3. There are more inquiries than what you expected

Why is AMEX/DSNB on my credit report?

AMEX/DSNB reviewed a copy of your credit report(s) to decide whether or not to lend to you, which appears on your report as a hard inquiry.

Lenders are required to report hard inquiries everytime they pull your credit reports because you asked for credit. They use this reporting to track how often you’re applying for credit cards, loans, etc., which in their eyes makes you a higher risk.

If you don’t recognize this company, consider what else you may have applied for around the date of the inquiry, as many times businesses will use 3rd parties to pull credit reports which regularly causes confusion.

What is a hard inquiry?

Hard inquiries, or hard pulls, occur every time you apply for credit and a lender needs to pull your credit reports to make an informed decision whether or not to approve you.

The most common reason for these are when applying for:

  • Credit cards  
  • Auto loans  
  • Mortgages  
  • Insurance policies  
  • Mobile phones  
  • Utility services

How to Dispute AMEX/DSNB Inquiries on Your Credit Report

If you're concerned about an AMEX/DSNB inquiry on your credit report, take action to dispute it with the credit bureau. Provide as much detailed information as possible and they'll investigate the inquiry within 30 days. If the inquiry is inaccurate or unauthorized, it will be removed from your report, but if found to be valid, it could stay for up to two years. To help protect your credit score, remember to space out your credit applications, apply for pre-qualified offers that result in soft inquiries, and do all hard inquiries within a short period of time. Additionally, ensure you keep up with your payments and maintain a good credit utilization rate.

How to Minimize the Impact of Hard Inquiries on Your Credit Score

Hard inquiries can have a negative effect on your credit score, so it's important to manage them properly. Spacing out your credit applications and only applying for credit when you really need it can minimize the impact of hard inquiries on your score. You can also apply for pre-qualified offers, which result in soft inquiries. Ask lenders if they will perform soft inquiries to pre-qualify you for a loan or credit card. If you do need to apply for credit and a hard inquiry is necessary, try to do all your applications within a short period of time (e.g., one week) so that it counts as a single inquiry. Additionally, keep up with your payments and maintain a good credit utilization rate, as these factors also affect your credit score.

Looking for help with AMEX/DSNB?

How long do hard inquiries stay on your credit report?

Hard inquiries (like AMEX/DSNB) will remain on your credit report for a maximum of 2 years, regardless of whether or not your credit with American Express/Department Stores National Bank was approved. Depending on the scoring model used, hard inquiries will stop affecting your score between 3 to 12 months.

What is a soft inquiry?

If you’ve ever received a pre-qualification offer for a credit card, auto loan, mortgage, or anything else of that nature, a soft inquiry, or soft pull, was used. Unlike hard inquiries, soft inquiries have nothing to do with you requesting new credit, and as such they’re not visible to anyone except you and do not lower your score.

Can AMEX/DSNB Be Removed From My Credit Report?

If the inquiry is a result of identity theft, then yes, TBOM/CONTIN can be removed from your credit report, this is something we can help with.

Looking for help with AMEX/DSNB?

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